CNAM (Caller ID Name) FAQ
Below you will find the most frequently asked questions for this service.
Our system supports all telecommunication CNAM methods and is supported by all telecommunication switches and equipment.
1) HTTP/HTTPs
2) ENUM
3) SIP SUBSCRIBE/NOTIFY Instructions
4) SIP INVITE/3XX Instructions
5) API SOAP/XML Instructions
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
We have 4 geo redundant data centers and our IPs for each data center are listed below. The FQDN is cnam.bulkCNAM.com.
162.249.171.197
76.8.29.197
69.12.88.197
199.255.157.197
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
In order to receive CNAM information via an HTTP/HTTPS query simply follow this format:
Your API KEY could be located under API -> API Credentials with in our portal.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
In order to use our CNAM ENUM deployment you will need to follow these steps:
Step 3: From your source IP entered in step 1, issue an enum request dig -t naptr 1.0.9.0.6.0.9.0.1.3.1.cnam.e164.arpa @cnam.bulkcnam.com
Example 1: dig -t naptr (TelephoneNumber).cnam.e164.arpa @cnam.bulkcnam.com
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Yes we do and it’s Free! Bulk Solution Robocall Mitigation solution combines behavioral analytics, caller authentication and verification to help accurately identify robocalls, caller ID spoofers and call scammers.
LRN (Local Routing Number) FAQ
Below you will find the most frequently asked questions for this service.
Our system supports all telecommunication LRN methods and is supported by all telecommunication switches and equipment.
1) HTTP/HTTPs
2) ENUM
3) SIP INVITE
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
We have 4 geo redundant data centers and our IPs for each data center are listed below. The FQDN is lrn.bulkcnam.com.
162.249.171.197
76.8.29.197
69.12.88.197
199.255.157.197
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Your API KEY could be located under API -> API Credentials with in our portal.
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected]
Voice Services FAQ
Below you will find the most frequently asked questions for this service.
Bulk Solutions provides service to the United States and to Canada for origination (inbound). For termination (outbound calling) we support the North American dialing plan (1+)
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Bulk Solutions sends inbound calls from the below IP addresses. Outbound calls should also be sent to the below IP addresses. For outbound calls, we recommend you use the SRV sip.bulkvs.com which contains the IPs listed below.
SRV:
sip.bulkvs.com
IP Addresses:
162.249.171.198
76.8.29.198
69.12.88.198
199.255.157.198
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
In order to port a number you would login to our portal and click on inbound and then DID – Port in. There you will fill out a simple form and our LNP team will take care of the rest.
Porting typically takes 4-7 business days depending on the losing carrier.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
For 99% of ports with in the United States porting is FREE! For Canada the cost per numbers is $4.00. Within our portal we provide you a port qualification tool which informs you of any costs.
The port out fee is just $0.99 per number.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
How do I add my system to the portal in order to receive inbound calls with IP Based Authentication?
We making adding your telephone switch or PBX very easy and you could be up in minutes. Below are the steps.
Step 1: Login to our portal and go to Interconnection -> Host – Add and add your source IP address
Step 2: Go to Interconnection -> Trunk Group – Add to create your trunk group
Step 3: Go to Inbound -> DIDs – Manage -> Select your telephone number and set your number to your trunk group
Step 4: Please wait 2-3 minutes so the new IP and Trunk Group could propogate to all of our SBC nodes
Step 5: Inbound calls will be sent to your system IP from one of the IPs listed bellow. Please also white list the below IPs on your system.
SIP Proxy / SRV Record: sip.bulkvs.com
Supported Codecs: G.711u, G729a, T.38 (Pass Through where available)
DTMF Support: RFC2833 and Inband(G.711u)
SIP Port: 5060
IP Addresses:
199.255.157.198
162.249.171.198
69.12.88.198
76.8.29.198
Step 6: All Calls will be sent to your IP with RURI 1NXXNXXXXXX (ex: 13109060901) unless other wise specified under Trunk Groups
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected].
We making adding your telephone switch or PBX very easy and you could be up in minutes. Below are the steps.
Step 1: Login to the portal and go to Interconnection -> Host – Add to add your source IP address
Step 2: Please wait 2-3 minutes so the new IP could propagate to all of our SBC nodes
Step 3: In order to have full redundancy to all our data centers our sip.bulkvs.com SRV is recommended to be used. In the event that SRVs are not supported on your system we have also listed the IPs below. Please also white list the below IPs on your system.
SIP Proxy / SRV Record: sip.bulkvs.com
Supported Codecs: G.711u, G729a, T.38 (Pass Through where available)
DTMF Support: RFC2833 and Inband(G.711u)
SIP Port: 5060
IP Addresses:
199.255.157.198
162.249.171.198
69.12.88.198
76.8.29.198
Step 4: Outbound Calling could be sent in the following format:
-Send calls to [email protected]
-Send calls to [email protected]
-For Example: Send calls to [email protected]
-For Example: Send calls to [email protected]
-For 911 calls: [email protected]
*For E911 Service, to verify address as currently in 911 DB, call [email protected]
*For E911 Service, ensure that the Caller ID is set to one of following formats
10 Digits, ex: 3109060901
11 Digits, ex: 13109060901
11 Digits, ex: +13109060901
Caller ID in any other format will be rejected
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected].
Our voice services work with any switch manufacture that supports the SIP protocol. Below is a list of SoftSwitchs and PBXs which are live on our platform.
-Broadsoft
-Metaswitch
-Sonus
-ACME
-Cisco Call Manager
-Cisco Call Manager Express
-Adtran
-OpenSIPS
-Kamailio
-Asterisk
-FreePBX
-FreeSwitch
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected].
8YY (outbound toll free) FAQ
Below you will find the most frequently asked questions for this service.
Yes we do! We credit all customer who sign up for our 8YY service regardless if they send 1 minute worth of traffic or 1 million minutes. We also compensate up to the maximum amount of your monthly service.
Situation 1:
Your monthly usage on other services was $100 and you collected $10 of 8YY credit. You will be credited $10.
Situation 2:
Your monthly usage on other services was $100 and you collected $150 of 8YY credit. You will be credited $100 as $100 was your monthly usage.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Compensation amount could be viewed with in our portal under Account -> Invoices. Monthly invoices are made available for all custo
mers with in the first week of the month.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
E911 (Enhanced 911) FAQ
Below you will find the most frequently asked questions for this service.
Bulk Solutions provides E911 service to the United States and to Canada. Canadian operators are trained to respond to both English and French.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Bulk Solutions provides service to the United States and to Canada for origination (inbound). For termination (outbound calling) we support the North American dialing plan (1+)
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
For testing we prefer users to dial 922. However, when 911 needs to be tested we recommend the following action to be taken.
How to Test:
For testing your E911 number, we strongly recommend calling our E911 DB Verification service by calling [email protected] which will verify your Caller ID number and the adddress that would be used in case of a real emergency call
In the rare case that you wish to speak to a live emergency operator to verify the information that the operator receives, please use the script below. Please note that some localities require you to schedule E911 test calls in advance and will charge penalties otherwise. You should check with your local authorities before placing any unscheduled E911 test calls. Do not call during the busy hour of lunch or between 4:00-6:00pm. Try to call during off hours such at 6:00am.
Testing Script:
–Hello, this is a non-emergency call, I’m making a Voice-Over-IP test call. Do you have a moment to verify my emergency information or can we schedule a later time to do so?
–Did you receive ANI information? What number do you show? (confirm that this matches the caller-ID/DID number that you expected to send)
–Were you able to retrieve ALI information? Can you verify the address that is displayed? (confirm that this matches your intended emergency address)
–Do you show my Call Back Number? (confirm that this matches the caller-ID/DID number that you expected to send)
–Does the information on your display appear in the proper fields? (the operator should answer yes, which confirms that none of the information fields appeared ordered incorrectly, e.g. the street number in the city field)
–Thank you for your time, we may be placing a couple more test calls today.
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected].
Yes, we do not have an additional fee for address changes. We only charge for any number being added to our system.
If you have any questions please do not hesitate to call us at 3109060901 or email [email protected].
We do offer WebHook notification to all our customers at no extra charge. Remember when testing to dial 922. Instructions to configure your WebHook could be seen below.
We do offer SMS notification to all our customers at no extra charge. Remember when testing to dial 922.
API (Application Programming Interface) FAQ
Below you will find the most frequently asked questions for this service.
Bulk Solutions provodes a SOAP/XML API and in the future we plan to add a rest API.
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].
Our API is fully featured. You could provision all our services via the API. Below is a list of several of our options via the API.
-CDR Search
-CNAM Lookup
-LRN Search
-Number Ordering
-Number Deleting
-Number Updates
-E911 Number Provisioning
-E911 Number Deleting
If you have any questions please do not hesitate to call us at 8559060901 or email [email protected].